Winnie Jiang's study of journalists began with a screening of Spotlight and a four-hour first interview. She and Amy Wrzesniewski recount how an ...

Christopher Myers went into the field expecting to study mentoring among air medical crews. What he found instead was storytelling doing work that ...

Bob Sutton warned Mark Zbaracki that industry experience wouldn't help him in academia. But watching ceremonial conformity inside IBM convinced Zbaracki that institutional ...

A departmental retreat at a Detroit incubator handed Suntae Kim his dissertation site. He describes three years of fieldwork amid the city's crisis ...

Derek Harmon wanted to test whether a leader questioning an institution's assumptions could shake it. That search led him to the one speaker ...

News images from the Syrian war made Winnie Jiang curious about refugee resettlement, so she volunteered at a local agency. She recounts how ...

Matt Bloom, Amy Colbert, and Jordan Nielsen distinguish two ways professionals narrate a calling: discerners, who feel destined for one particular kind of ...

Andrew Carton joins the podcast to discuss how NASA leaders under Kennedy changed the meaning of work, so that an engineer building circuits ...

A Thanksgiving special from the ASQ editorial office: writing advice for submissions, what a theoretical contribution actually requires, and why filling a gap ...

Chad Navis and Mary Ann Glynn on how satellite radio became a market category, and how they built theory that speaks to both ...